Privacy policy

Last Updated: 03/02/2026

Privacy Policy

At Lecien, we take the privacy and security of your personal data seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or make a purchase. Our commitment is to comply with applicable data protection laws, including those in Japan and Singapore.

By using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, you should not use our services.

Personal Information We Collect

We collect personal information that can identify or be reasonably linked to you. This includes:

  • Contact Details: Name, address, phone number, email address
  • Payment Information: Credit card details, billing address, payment history
  • Account Information: Username, password, preferences
  • Transaction Data: Order history, shopping cart, items viewed
  • Communication Data: Correspondence with us, customer support inquiries
  • Device Data: IP address, browser type, device information, cookies
  • Usage Data: Interaction with our services, usage patterns, preferences

How We Collect Personal Data

We collect your data through:

  • Direct interactions (e.g., when you create an account or place an order)
  • Automated technologies (e.g., cookies, tracking pixels)
  • Third-party sources (e.g., service providers, partners)

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill your orders and provide customer support
  • Marketing: To send promotional materials (with your consent) and tailor our offers
  • Security: To authenticate users, detect fraud, and ensure the safety of our services
  • Legal Compliance: To meet legal obligations, respond to lawful requests, and enforce our policies
  • Customer Experience: To personalize your shopping experience and improve our website

Sharing Your Information

We may share your personal information with:

  • Service Providers: For payment processing, shipping, and customer support
  • Business Partners: For marketing and promotional purposes, as per your consent
  • Legal Compliance: When required by law, for example, to comply with a legal process

Our services are hosted by Shopify, and we share certain data with Shopify to improve your experience and manage transactions. Please refer to Shopify’s Privacy Policy to understand how they process personal data.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies allow us to:

  • Remember your preferences
  • Personalize your browsing experience
  • Track website usage for analytics

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our site.

Your Rights

You have the right to:

  • Access: Request the personal data we hold about you
  • Correction: Request corrections to inaccurate personal data
  • Deletion: Request the deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Data Protection Officer (DPO) and Contact Us

For any questions regarding this Privacy Policy or your personal data, or to exercise your rights, please contact our Data Protection Officer (DPO):

Data Protection Officer (DPO)

Email: shophm@lecien.com

Address: 103, Gojonouchi, Shichijo, Shimogyo-ku, Kyoto 600-8864, Japan

We are committed to ensuring that your privacy rights are respected and that we handle your personal data responsibly.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence. These countries may have different data protection laws, and we ensure that your data is protected by appropriate safeguards.

Children’s Privacy

Our services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us for deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Data Protection Officer (DPO)

Email: shophm@lecien.com

Address: 103, Gojonouchi, Shichijo, Shimogyo-ku, Kyoto 600-8864, Japan